No, we do have a guest checkout that will not save your details.  However, setting up an account will allow you to order without having to fill in your details every time you shop with us plus it will allow you to "Join Our Pack Loyal.D Programme".  So as well as being the first to know about new products and exclusive discounts, you will also enjoy our special promotions and discounts on your dog's birthday month!

You can sign up now, or you can start shopping straight away and set your account up when you check out, whichever suits you best.  Just follow the easy steps on the screen at checkout or under 'Join the Pack'.

For online sales, we accept payments via Paypal, a secure and internationally accepted payment gateway. 

Loyal.D Private Limited uses PayPal for accepting payments by credit card.  PayPal is an internationally recognised payment gateway and offers a highly secure service.  We do not obtain your credit card details – Paypal processes the payment and forwards the payment to us.  For PayPal terms and conditions, please visit their website www.paypal.com

For local orders, payment can be made via PayNow to our UEN no. 201536797G

Please select your preferred method of payment at the "checkout" and follow the instructions.

NOTE: Prices are liable to change at any time, but changes will not affect orders for which we have already sent you an Order Confirmation, except in cases of obvious error.

We started www.loyald.com to make it easy for you to purchase our products from our online shop in the comfort of your own home and we hope you enjoy the ease of transaction.  From time to time, you may find us at fairs and expos.  We also have some of our products available in Singapore in-store at:

Once you have made your payment, you will be informed of an approximate time of delivery.  After your order is put in the courier, you will receive a notification from us which will include tracking information.  You may also contact us at customerservice@loyald.com in case of specific questions.

Once you reach the check out you will see a box to apply a coupon, please key in the promo code here to enjoy the special promotion.

We want to ensure you receive a product you and your pet will love.  Goods once sold cannot be returned unless due to unforeseen circumstances, such as incorrect size or you received a damaged piece from us. As long as all packaging is intact and the product is in its original state as received we can replace or exchange.  If an exchange is needed in case of incorrect size ordered the delivery fee will be charged. Please email us at customerservice@loyald.com 


Dog Shelters are often in need of items such as Harnesses & Leashes so they can walk the dogs in their care comfortably and safely, or treats for training. If you'd like to donate to a shelter please email us at customerservice@loyald.com 

We offer discounts for donations to shelters in Singapore and FREE local delivery.

You can also check our How to Help page Loyal.D - How to Help


Sam, Pee Wee & Soon Hawk from OSCAS (Oasis Second Chance Animal Shelter) out for a walk in the Freedom Harness & Leash


Thank you for choosing to adopt! 

The best way to adopt is by first checking the website and Facebook page of your local animal welfare groups.  Each shelter has its own specific adoption procedures that typically first involve completing an application form, which helps to understand more about your experience with dogs and if they have a suitable match.  It's also important to provide any extra information that will help them to assess too.  Once they have this information and if they see a suitable match then they would invite you for an initial meeting with the potential dog or dogs looking for a home.

Remember, shelters are managed by volunteers who also have to schedule their time to travel in for meetings so it's important to share as much information as possible in the application process.  

If you are invited for a meeting, this is the time to ask all the questions about the dog eg. health, history, issues etc, and spend time with the dog including taking the dog for a walk so it can be seen how well you can handle a dog and specifically the dog you are interested in. If you are a first-time dog owner or even a previous dog owner a shelter will typically recommend training and it is recommended to only use a Positive Reinforcement, Force-free dog trainer.  Every dog is different so even if you have had a dog before it can be a whole new learning experience with a new dog.  So it is important to be open to learn what is best for the dog in order to give it a happy, healthy and stress-free life.

Having a pet is a lifetime responsibility just as you would care for any family member.

Our Loyal.D dogs below were all adopted:

Beau was adopted as a senior dog from OSCAS (Oasis Second Chance Animal Shelter).  He had spent the first 6 years of his life in a shelter since a puppy and never walked on leash until his adopter (Co-Founder Theresa) taught him through volunteering at the shelter.  He was not the most popular dog at the shelter as he was big, afraid of being petted, didn't make eye contact and was generally scared and stressed out. But now in a home, he is a completely different dog, friendly, affectionate, sweet, loves his toys, and a great walking companion.

Shiro was taken by AVS when he was found stranded as a stray puppy in a river, he was then bailed out from the pound and adopted by Co-Founder Theresa as a very scared puppy who still battles his fears but with time and patience has grown in confidence, especially when he is at his favourite places near water and open green spaces (with as little humanity as possible!).

Pango was also adopted from OSCAS as a failed foster dog.  She was fostered by Co-Founder Theresa as was due to be sterilized so needed a clean home to recover and being a friendly small girl there was hope she would find a home easily.  She however was returned from 3 homestays as she had a fear of men (which she has now overcome) and so her fosterer ended up adopting her with her quirks and all!

Polo was adopted by Co-Founder Aparna from SPCA Singapore as a young adult dog who it appeared had been abandoned. He lives happily with his human sister who came along after him and so they grew up together. Dogs are family too!